Zeila Santos Cruz is an Audiologist based in Ashburton, VIC. She works out of Suite 3, 330 High Street, Ashburton VIC 3147, helping people who are dealing with hearing changes in day to day life.
Her main focus is hearing care, from first checks through to follow-up support. In many cases, that starts with a hearing test to understand what’s going on and how your ears are coping. If you’re finding it harder to follow conversations, noticing muffled sound, or turning the volume up more than usual, a proper check can make a big difference.
Zeila also supports people with earwax build-up. Earwax removal can help when the ear feels blocked, hearing seems dull, or sound feels “stuck”. Getting that sorted early can help you feel more comfortable and back to hearing clearly.
For people who need extra help hearing, she offers hearing aid fittings. This is not just about picking a device. It’s about getting the right fit and making sure it feels manageable day to day. At times, adjustments are needed, because everyone’s ears and listening needs are a bit different.
Another area she looks after is tinnitus management. Tinnitus can be tough because it may come and go, and it can get more noticeable when things are quiet. In appointments, the aim is to understand what you’re experiencing and talk through practical ways to cope. Small changes, good ear habits, and the right support can help reduce how much it takes over your day.
Over time, Zeila’s approach stays grounded and practical. She helps people feel informed, not rushed, and keeps things clear so you know what’s happening with your hearing. Education details and any research or clinical trial work are not listed here, but the care provided is built around real-world audiology—testing, treatment options, and follow-up support when you need it.