Tien-Wen (Jane) Tsai is a Credentialled Diabetes Educator (CDE) and Diabetes Educator based in Upper Mount Gravatt, QLD. She works from Unit 6, 20 Norton Street, helping people understand their diabetes day to day. This is practical care, focused on what matters at home, at work, and at meal times.
Diabetes can feel like a lot, especially when you are trying to balance food, activity, stress, and medication. Jane helps you make sense of it all in a calm way. In many cases, people see her for support with type 1 diabetes, type 2 diabetes, and gestational diabetes. Some also come in for help with prediabetes and making early changes that can help reduce risk over time.
A big part of the work is blood sugar monitoring. Jane explains how to use readings, what patterns can mean, and how to spot when something is off. She also helps with nutrition counselling. That might mean talking through simple meal ideas, choosing better options without turning life into a maths problem, and building routines that you can stick with. At times, it’s also about finding a balance for different cultures, budgets, and everyday habits.
Medication management is another key area. Jane works with patients to understand how diabetes medicines fit into the bigger picture. She helps people feel more confident about taking tablets or insulin, and she can guide conversations around side effects and how to respond when sugars run higher or lower than expected. The goal is not perfection. It is steady, clear steps that make diabetes easier to handle.
Jane’s education focuses on diabetes education and patient support, so appointments stay grounded and useful. If you are dealing with test results, changing medications, or just want to get on top of your routine, she can help you put a plan in place. Her service is built for real life—busy days, work schedules, family needs, and the stuff that gets in the way. While the main focus is education and day-to-day guidance, she also keeps an eye on what is happening clinically, so you know what to do next and when to get further help.